“Planning decides what to do, how to do, and who is to do
in advance. It provides the goals to be achieved.” Whose definition is this?
1.
S. P Robinson
2.
M. E Harley
3.
Marie Kusing Neilus
4.
George R. Teri
“Planning is a conscious process of selecting and
developing the best alternative method to fulfill an objective” who said this?
1.
Kunja and Waihrich
2.
Marie Kushing Neilus
3.
Griffin
4.
M.E Harley
“The plan is to decide in advance what to do” Who said
this?
1.
Luis Ellen
2.
Alfred and Betti
3.
M.E Harley
4.
Kunja and Waihrich
Which Planning is used Time and again?
1.
Dynamic Plan/ Standing Plan
2.
Long term Plan
3.
Short term Plan
4.
None
When
did Periodic Planning start in Nepal?
1.
2010
2.
2013
3.
2016
4.
2017
What
is the plan called which is not used for next action or used for only once?
1.
Short term plan
2.
Yearly plan
3.
An experiment plan/ on time use plan
4.
All of the above
Objectives
show the organization’s……..
1.
Destination
2.
Plan
3.
Future
4.
All of the above
The
future policy direction of an organization is prepared by …..
1.
Budget
2.
Plan
3.
Future
4.
Motivation
Which
among the following comes under the planning?
1.
Determine the policy and objectives of an
organization
2.
Selection of alternatives and course of action
3.
Selection of the best alternatives
4.
All of the above
Which
is not the step of planning?
1.
Determination of goal
2.
Determining the validity of the plan
3.
Resources mobilization
4.
Evaluation of options
How
many types of planning are there?
1.
3
2.
4
3.
5
4.
6
Match
the following:
i.
Short term plan a) formed for 1 to five years
ii.
Medieval plan b) formed for 1 year
iii.
Long term plan c)for more than 5 years
Ans-
ib,iia,iiic
Which
of the following falls under the types of plan?
1.
Corporate or Strategic Plan
2.
Departmental Plan
3.
Operational or unit plan
4.
All of the above
Which
of the following Quality is necessary in a manager to formulate a plan?
1.
Rational Power
2.
Experience
3.
Vision and dynamic
4.
All of the above
Which
of the following element makes plan effective?
1.
Availability of the budget
2.
Motivation
3.
Effective Leadership
4.
All of the above
What
is called a plan that has a far-reaching effect on the organization related to
the purpose of the organization?
1.
Strategic or corporate plan
2.
Departmental Plan
3.
Operational plan ( कार्यगत योजना )
4.
Unit plan ( संचालन योजना )
Which plan
works as a bridge between strategic plan and operational plan?
1.
Departmental plan ( विà¤ागीय योजना )
2.
Corporate Plan ( संस्थागत योजना )
3.
Operational Plan (कार्यगत योजना )
4.
No one
What
is the plan made by the lower level managers of the organization with the goal
of making a relationship within a period of one year?
1.
Operational or unit plan
2.
Departmental plan
3.
Corporate or strategic plan
4.
All of the above
“Organization
is the process of creating an organizational structure” Whose saying is this?
1.
S.P Robbins and Mary Coulter
2.
Koontz and O’Donnel
3.
R.W Griffin
4.
Joseph L. Massie
“Organization
is a structural relationship in which the work area of coordinating individual
efforts by identifying an enterprise is identified” whose saying is this?
1.
Koontz and O’Donnel
2.
Stoner
3.
RW Griffin
4.
J. L. Massie
According
to Kunja and Waihrich:
1.
Identify and classify activities within the
organizational structure
2.
To form groups and provide rights for the
achievement of objectives
3.
Supervision and making arrangements for leveling
and organizing the organizational structure
4.
All of the above
A
person who expresses the classical view of the organization
1.
Henry Fayol
2.
Griffin
3.
Stoner
4.
R. B Robbins
He is
a person who expresses the view of the bureaucracy in the organization
1.
Griffin
2.
Henry Fayal
3.
Max Weber
4.
Semen
Organization
is called a static concept as a……..
A.
Process
B.
Structure
C.
Subject
D.
All of the above
Organization
is considered a dynamic concept as a ……..
1)
Process
2)
Structure
3)
Subject
4)
All of the above
How
many principles of Henry Fayol organization have been put forward?
1.
10
2.
12
3.
14
4.
16
According
to which principle of the organization, from top to bottom, the management of
middle and lower level reaches the lower level employees.
1.
Principle of order
2.
Principle in unity in order
3.
Principle of coordination
4.
Principle of efficiency
What
is the principle that a person should be ordered by a single person and only
then he can be accountable to the manager?
1.
Principle of unity in order
2.
Principle of unity in purpose
3.
Principle of balance
4.
Principle of delegation of authority
Which
of the following is the principle of organization?
A.
Goal achievement
B.
Motivation
C.
Assignment of work
D.
Coordination
Effective
performance is not possible without authority so the principle that each
delegated authority and responsibility must be established in order to
accomplish the task at hand. Which principle is based on this philosophy?
1.
Principle of delegation of authority
2.
Principle of accountability
3.
Principle of specialization
4.
Principle of control
Which
of the following is correct?
1.
Delegation of authority is the shifting of
authority upwards
2.
Delegation of power is the distribution of power
in a smooth manner
3.
Delegation of authority is the
subordination of authority
4.
Delegation of power is the extension of power to
both sides up and down
Which
of the following is not the principle of Organization?
1.
Unity in objectives
2.
Principles of organizational efficiency
3.
Principles of professional development
4.
Principles of Delegation of Powers
Which
of the following is not the principle of Organization?
1.
Principles of consistency and continuity
2.
The principle of unity in purpose
3.
Dream theory
4.
The principle of unity in order
Which
of the following shows the importance of the organization?
1.
Efficient and effective management
2.
Maximum utilization of human resources
3.
Training and development
4.
All of the above
The
………… was developed by the military organization
1.
Line Organization
2.
Line and staff organization
3.
Functional organization
4.
All of the above
Which
of the following is an organization whose authority flows straight from top to
bottom and accountability flows evenly in a straight line from bottom to top?
1.
Functional Organization (कार्यात्मक संगठन)
2.
Line organization
3.
Line and staff organization
4.
All of the above
Match the
Following:
A |
B |
i.
There is unity of order in a line organization |
a)
Whose formulation is to achieve certain goal |
ii.
The committee identifies the group |
b)
There may be problem of two managers |
iii.
Strategies are made for special purposes |
c)
This is also called hierarchical theory |
iv.
There are two types of organizations based on
relationships |
d)
Formal and informal organizations |
Answer-
id, iia iiib ive
How many
types of line organizations are there?
1.
2
2.
3
3.
4
4.
5
Which of
the following is the benefit of line organization?
1.
Unity in direction
2.
Discipline
3.
Quick decision
4.
All of the above
Which of
the following is the disadvantage of line organization?
1.
Lack of specialization
2.
More decision (अधिक निर्णय)
3.
Efficacy (प्रà¤ावकारिता)
4.
Possibility of autocracy
Line and
staff organization is understood as
1.
Modern and natural organizational structure
2.
Clearly defined rights and responsibilities for all work
from the top to the bottom of the organization
3.
Structure to appoint experienced employees as managers in
the organization
4.
All of the above
In which
organization structure is the expert staff or technical person appointed to
assist the chief executive (प्रमुख कार्यकारी / महाप्रबन्धक)?
1.
Line organization
2.
Line and staff organization
3.
Functional Organization (कार्यात्मक संगठन)
4.
All of the above
Who is the
exponent (प्रतिपादक) of Functional
Organization?
1.
SP Robbins and Mary Coulter
2.
FW Taylor
3.
RW Griffin
4.
Joseph L. Massie
………..divides
the work on the basis of nature and assigns responsibility on the basis of
uniqueness (विशिष्टता)
1.
Line organizational structure
2.
Staff organizational structure
3.
Functional organizational structure
4.
All of the above
Departmentalization
is the process of grouping tasks in a rational way. Who said this?
1.
Griffin
2.
Enmanswich
3.
YK Bushan
4.
L. Ellen
Departmentalization
can generally be done on ……….. Grounds
1.
4
2.
6
3.
7
4.
8
Who is the
scholar who interprets direction as the heart of administration?
1.
Marshall E. Dimock
2.
Earnest Dale
3.
Theo Haimann
4.
Koontz and Donnell
Which of
the following is not the feature of Direction?
1.
Human work
2.
Maximum contribution
3.
Creative Function
4.
All of the above
Which of
the following is not the principle of direction?
1.
Principle of coherence in purpose (उदेश्यमा समन्जस्यताको सिद्धान्त)
2.
The principle of unity in purpose
3.
Principles of effective leadership
4.
Direction is a human act
Which of
the following is the element of direction?
1.
Leadership
2.
Supervision
3.
Motivation
4.
All of the above
Which of
the following is not the element of direction?
1.
Communication
2.
Coordination
3.
Initiative at work ( काममा पहल )
4.
Motivation
How many
types of Directional/ Instructional elements are there?
1.
3
2.
4
3.
5
4. 6
”Communication
is the exchange of ideas and reasoning information between two or more people”
who said this?
1.
Newman and summer
2.
Koontz and O’ Donnell
3.
Kith Davis
4.
Waihrich
“Communication
is the act of exchanging signals or news, and the act by one member of an
organization of sharing meaning and understanding with another member.’’ Who
said this?
1.
Newman and summer
2.
Koontz and O’ Donnell
3.
Kith Davis
4.
Waihrich
Who is the
scholar who defines communication as the transfer and understanding of meaning?
1.
Robbins
2.
Waihrich
3.
Newman and summer
4.
Kith Davis
Which of
the following is needed for effective communication?
1.
Two persons
2.
Medium
3.
Acceptance of information by receiver
4.
All of the above
Which of
the following is not the feature of communication?
1.
Two way process
2.
Pervasive function
3.
Psychological barriers
4.
Integral (अà¤िन्न) body of
management
Which of
the following is the feature of communication?
1.
Two way process
2.
Explain the true meaning of the message
3.
Medium of exchange
4.
All of the above
…… is
taken as the Circulatory system of the management.
1.
Communication
2.
Management
3.
Staff
4.
Government
Office
resources are divided into how many parts
1.
2
2.
3
3.
4
4.
5
What is
communication between employees in any organization called?
1.
External communication
2.
Internal communication
3.
Inner communication
4.
Outer communication
Letters,
memo, information, orders, bill, vouchers, suggestion, are
1.
Internal Communication
2.
External communication
3.
Inner communication
4.
Outer communication
What is it
called if a employee of an organization sends message to another organization’s
employee?
1.
Internal communication
2.
Inner communication
3.
External communication
4.
All of the above
Which of
the following is not the source of external message for an organization?
1.
Articles, magazines and journals
2.
Customer Mediator and Supplier
3.
Bill
4.
Consultant
In how
many types communication can be divided
1.
2
2.
3
3.
4
4.
5
What is
the communication path officially determined by the management called?
1.
Formal communication
2.
Informal communication
3.
Downward communication
4.
Flat communication
How many
types of communication are there depending on the direction of flow?
1.
2
2.
3
3.
4
4.
5
Which of
the following can be understood as an informal communication?
1.
The communication route is not predetermined and the
communication route is unpredictable
2.
Communication is transmitted quickly
3.
Less reliable
4.
All of the above
What is
the communication that the boss provides instructional guidance and information
to the assistant?
1.
Downward communication
2.
Upward Communication
3.
Flat Communication
4.
Diagonal Communication
What is
the communication that the assistant provides suggestion, response, and
information to the boss?
1.
Upward communication
2.
Downward communication
3.
Flat communication
4.
Diagonal communication
The
process by which information flows between employees or departments at the same
level in an organizational structure is called
1.
Upward communication
2.
Downward communication
3.
Flat communication
4.
Diagonal communication
What is
the information that flows among the employees working at different levels of
the organization called?
1.
Upward communication
2.
Downward communication
3.
Flat communication
4.
Diagonal communication
Which of
the following is not a psychological barrier to effective communication?
1.
Distrust of service
2.
Motivation and high level of confidence
3.
Lack of information
4. Interest, nature and emotion
Motivation
is originated from
1.
Latin
2.
English
3.
French
4.
None
From which
Latin word the word Motivation was originated?
1.
To move
2.
Motive
3.
Movere
4.
Morale
Motivation
is a ……….. Process
1.
Psychological
2.
Physical
3.
Social
4.
Economical
“Motivation
is the intense desire or stress to achieve the goal of moving in a certain
direction” Whose definition is this.
1.
Kunja and Waihrich
2.
Klaloar Satel
3.
S.P Robbins
4.
M. Kotler
…………… is
the act of motivating employees to perform to the best of their ability.
1.
Decision making
2.
Coordination
3.
Direction
4.
Motivation
A
motivated employee is always…………
1.
Diligent and determined (लगनशील र कटिबद्ध)
2.
Aggressive
3.
Passive
4.
Agitated (आन्दोलित)
Which of
the following is the feature of motivation?
1.
Psychological process
2.
Goal oriented
3.
Complex Social Process
4.
All of the above
When did
Abraham Maslow formulate the theory of the chain of motivational necessity?
Need hierarchy Theory of Maslow
1.
1994
2.
1943
3.
1950
4.
1952
In how
many levels did Maslow categorized the need of human beings
1.
3
2.
4
3.
5
4.
6
Which of
the following is a minimum requirement for a Maslow?
1.
1st
2.
2nd
3.
3rd
4.
4th
Who is the
exponent of motivation- hygiene theory (उत्प्रेरणा आरोग्य सिद्धान्त)?
1.
Prof. Fredrick Herzberg
2.
Abraham Maslow
3.
Calor Satel
4.
Robbins
When did Prof.
Fredrik Herzberg found the motivation-hygiene theory?
1.
1945
2.
1950
3.
1952
4.
1985
Herzberg’s
Principle emphasis…
1.
High performance can be achieved by increasing employee
work satisfaction
2.
Can make the worker satisfied
3.
Eliminates worker dissatisfaction
4.
None
How many
parts has the Herzberg divided the human element from its research?
1.
2
2.
3
3.
4
4.
5
Who is the
exponent of ‘X’ and ‘Y’ Theory of Motivation?
1.
Max Grayer
2.
Herzberg
3.
Maslow
4.
Kunj and Waihrich
‘X’ Theory
analyze the…………… side of a person.
1.
Economical
2.
Negative
3.
Positive
4.
All of the above
‘Y’
theory analyze the…………part of a person.
1.
Economical
2.
Negative
3.
Positive
4.
All of the above
What are
valid under the principle of Max Grayer?
1.
Individuals are not motivated to work spontaneously
2.
The person needs control and command
3.
Fear motivates you to work only because of fear and
possible harm to yourself
4.
All of the above
Which of
the following are recognized by the ‘Y’ theory of Max Grayer?
1.
A person always works faithfully for the sake of rules
2.
Feels happy to work
3.
There is always creativity to take a good decision
4.
All of the above
At what
stage of the actual performance measurement control process done?
1.
1st
2.
2nd
3.
3r
4.
4th
What
should be done to find out if the performance standard is equal to or less
than?
1.
Performance measurement
2.
Corrective action
3.
Comparison of work done with a work value
4.
Analysis of the causes of the differences
On what
basis is the actual performance of employees measured?
1.
Personal observation
2.
Interview
3.
Records and reports
4.
All of the above
What makes
the difference between performance appraisal and actual performance?
1.
Negligence, skill, and experience of staff
2.
Outdated technology
3.
Ineffective plan and implementation
4.
All of the above
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